{"id":40425619,"date":"2024-07-11T11:24:07","date_gmt":"2024-07-11T09:24:07","guid":{"rendered":"https:\/\/www.chu-poitiers.fr\/?p=40425619"},"modified":"2024-07-11T11:24:10","modified_gmt":"2024-07-11T09:24:10","slug":"samu-sas-86-se-preparer-pour-assurer-la-continuite-dactivite","status":"publish","type":"post","link":"https:\/\/www.chu-poitiers.fr\/en\/samu-sas-86-se-preparer-pour-assurer-la-continuite-dactivite\/","title":{"rendered":"SAMU-SAS 86 : se pr\u00e9parer pour assurer la continuit\u00e9 d&#8217;activit\u00e9"},"content":{"rendered":"\n<p>En pr\u00e9vision des JO 2024 et dans un objectif de r\u00e9silience, les responsables du SAMU-SAS 86 ont mis en \u0153uvre un exercice afin de tester la continuit\u00e9 de service du centre d\u2019appel 15. Pour cela, une partie des professionnels et des responsables du SAS 86<a href=\"#_ftn1\" name=\"_ftnref1\">[1]<\/a> a \u00e9t\u00e9 envoy\u00e9e au centre de formation des assistants de r\u00e9gulation (CFARM) situ\u00e9 dans un autre b\u00e2timent. L\u2019objectif de l\u2019exercice \u00e9tait, en premier lieu, de tester la faisabilit\u00e9 du transfert des appels depuis le SAS 86 vers le CFARM avec une attention particuli\u00e8re sur les outils de t\u00e9l\u00e9phonie et l\u2019informatique. Pendant pr\u00e8s d\u2019une heure, les appels au centre 15 ont \u00e9t\u00e9 transf\u00e9r\u00e9s et trait\u00e9s directement au CFARM. L\u2019exercice a \u00e9t\u00e9 extr\u00eamement positif puisqu\u2019il a permis de d\u00e9montrer que le CFARM peut \u00eatre une v\u00e9ritable solution de repli pour l\u2019actuel plateau d\u2019appels du centre 15 si celui-ci venait \u00e0 ne pas pouvoir fonctionner. \u00ab <em>C\u2019est la premi\u00e8re fois qu\u2019un tel exercice est r\u00e9alis\u00e9 au CHU de Poitiers. C\u2019\u00e9tait un beau d\u00e9fi technique et op\u00e9rationnel qui a \u00e9t\u00e9 conduit avec succ\u00e8s. Nous avons confront\u00e9 les acteurs du centre d\u2019appel qui ont eu \u00e0 g\u00e9rer leurs missions quotidiennes dans un autre environnement. Nous pouvons \u00eatre soumis \u00e0 des situations tr\u00e8s graves, comme des \u00e9v\u00e8nements majeurs catastrophiques ou des crises plus longues comme la crise sanitaire li\u00e9e \u00e0 la covid-19 par exemple. Cet exercice nous permet de nous assurer que le CFARM peut \u00eatre utilis\u00e9 comme solution de secours ou de suppl\u00e9ance pour accueillir l\u2019ensemble des professionnels du centre 15 soit en renfort de la r\u00e9gulation, soit en renfort d\u2019un autre centre en difficult\u00e9 <\/em>\u00bb, pr\u00e9cise Henri Delelis-Fanien, responsable m\u00e9dical du SAMU-SAS 86.<\/p>\n<p><a href=\"#_ftnref1\" name=\"_ftn1\">[1]<\/a> L\u2019autre partie est rest\u00e9e sur place pour qu\u2019il n\u2019y ait pas de perte d\u2019appel.<\/p>\n\n\n\n<figure class=\"wp-block-gallery has-nested-images columns-default is-cropped wp-block-gallery-1 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/www.chu-poitiers.fr\/wp-content\/uploads\/2024\/07\/PLAN-BLANC-CFARM-5-web.jpg\"><img decoding=\"async\" width=\"900\" height=\"600\" data-id=\"40426732\" src=\"https:\/\/www.chu-poitiers.fr\/wp-content\/uploads\/2024\/07\/PLAN-BLANC-CFARM-5-web.jpg\" alt=\"\" class=\"wp-image-40426732\"\/><\/a><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/www.chu-poitiers.fr\/wp-content\/uploads\/2024\/07\/PLAN-BLANC-CFARM-7-web.jpg\"><img decoding=\"async\" width=\"900\" height=\"600\" data-id=\"40426738\" src=\"https:\/\/www.chu-poitiers.fr\/wp-content\/uploads\/2024\/07\/PLAN-BLANC-CFARM-7-web.jpg\" alt=\"\" class=\"wp-image-40426738\"\/><\/a><\/figure>\n<\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Se pr\u00e9parer pour assurer la continuit\u00e9 d\u2019activit\u00e9 en cas d\u2019\u00e9v\u00e8nement majeur, tel \u00e9tait l\u2019objectif de l\u2019exercice organis\u00e9 r\u00e9cemment par\u2026","protected":false},"author":1,"featured_media":40426378,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[96],"tags":[],"class_list":["post-40425619","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-non-classifiee"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>SAMU-SAS 86 : se pr\u00e9parer pour assurer la continuit\u00e9 d&#039;activit\u00e9 - Site du CHU de Poitiers<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.chu-poitiers.fr\/samu-sas-86-se-preparer-pour-assurer-la-continuite-dactivite\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"SAMU-SAS 86 : se pr\u00e9parer pour assurer la continuit\u00e9 d&#039;activit\u00e9 - Site du CHU de Poitiers\" \/>\n<meta property=\"og:description\" content=\"Se pr\u00e9parer pour assurer la continuit\u00e9 d\u2019activit\u00e9 en cas d\u2019\u00e9v\u00e8nement majeur, tel \u00e9tait l\u2019objectif de l\u2019exercice organis\u00e9 r\u00e9cemment par le SAMU-SAS 86 sur le site de la Mil\u00e9trie du CHU de Poitiers. 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