{"id":27700,"date":"2021-06-11T15:18:30","date_gmt":"2021-06-11T13:18:30","guid":{"rendered":"https:\/\/www.chu-poitiers.fr\/?p=27700"},"modified":"2021-06-11T15:18:33","modified_gmt":"2021-06-11T13:18:33","slug":"pass-un-service-a-lecoute-des-plus-demunis","status":"publish","type":"post","link":"https:\/\/www.chu-poitiers.fr\/en\/pass-un-service-a-lecoute-des-plus-demunis\/","title":{"rendered":"PASS : un service \u00e0 l\u2019\u00e9coute des plus d\u00e9munis"},"content":{"rendered":"\n<h3><strong>Une prise en charge globale et individualis\u00e9e<\/strong><\/h3>\n<p>La PASS de Ch\u00e2tellerault est l\u2019une des quatre\u00a0PASS de la Vienne. Elle est port\u00e9e par une \u00e9quipe pluridisciplinaire\u00a0: temps m\u00e9dical, social, soignant et administratif. A ce jour le m\u00e9decin est le Dr Nicole Prevost. Elsa Slowinski et Blandine Amirault travaillent toutes les deux \u00e0 la PASS de Ch\u00e2tellerault. La premi\u00e8re y exerce en tant qu\u2019assistante sociale depuis 2010. La seconde, qui est infirmi\u00e8re depuis 23 ans aux urgences, a rejoint le service \u00e0 mi-temps en mars 2020. Nicole Pr\u00e9vost, m\u00e9decin \u00e0 la PASS intervient les lundis et mardis matin. Elles accueillent les personnes en situation pr\u00e9caire et les accompagnent dans leurs parcours de soins et dans les d\u00e9marches administratives. Elles re\u00e7oivent essentiellement des migrants, des personnes en situations irr\u00e9guli\u00e8res, des sans-domicile-fixe, des jeunes entre 18 et 25 ans en rupture familiale. Ces personnes, pour la plupart, sont en grande souffrance tant sur le plan social que m\u00e9dical. La prise en charge \u00e0 la PASS est globale et individualis\u00e9e. \u00ab <em>Elle suppose toute une d\u00e9marche de soins. Il faut accompagner le patient dans tout son parcours de soins \u00e0 l\u2019h\u00f4pital, dans le service o\u00f9 il doit prendre rendez-vous, le guider, lui permettre de se rep\u00e9rer et d\u2019\u00eatre plus autonome pour ses prochaines visites\u00a0<\/em>\u00bb explique Blandine Amirault. Cet accompagnement est d\u2019autant plus important que la plupart des patients ne savent pas parler le fran\u00e7ais. La prise en charge commence par la constitution d\u2019un dossier sur les ant\u00e9c\u00e9dents, le parcours de vie ou de travers\u00e9e des patients, qui permettront d\u2019identifier des probl\u00e8mes de sant\u00e9 mais aussi des probl\u00e8mes psychologiques. Les personnes sont suivies sur le plan m\u00e9dical jusqu\u2019\u00e0 ce qu\u2019elles obtiennent l\u2019ouverture de leurs droits en mati\u00e8re de sant\u00e9 (droit commun). Cette p\u00e9riode peut durer plusieurs mois.<\/p>\n<h3><strong>Un service \u00e0 l\u2019\u00e9coute<\/strong><\/h3>\n<p>Elsa et Blandine sont pleinement investies dans leurs missions aupr\u00e8s de cette population d\u00e9favoris\u00e9e. Suivant les recommandations nationales et institutionnelles, la PASS a accueilli des personnes tout au long de la crise sanitaire. \u00ab\u00a0<em>Nous nous sommes vite rendues \u00e0 l\u2019\u00e9vidence qu\u2019ils n\u2019\u00e9taient pas ou trop peu inform\u00e9s sur la covid et les gestes barri\u00e8res. La plupart d\u2019entre eux ne maitrisent pas la langue et ils n\u2019ont pas acc\u00e8s \u00e0 la t\u00e9l\u00e9vision ou aux journaux <\/em>\u00bb, explique Elsa Slowinski. Depuis plus de dix ans, celle-ci rencontre des personnes qui sont dans des situations tr\u00e8s compliqu\u00e9es\u00a0: \u00ab\u00a0Je suis souvent la premi\u00e8re personne rencontr\u00e9e sur le plan administratif, apr\u00e8s un long parcours d\u2019exil ou d\u2019errance. Si mon r\u00f4le est de leur faire valoir leurs droits et de leur apporter une prise en charge des soins, il est avant tout, de les accueillir avec douceur et bienveillance. M\u00eame si je n\u2019ai pas toujours de solutions, leur proposer mon \u00e9coute, leur donner du temps et prendre en consid\u00e9ration leurs difficult\u00e9s est d\u00e9j\u00e0 pour eux un r\u00e9el soulagement.\u00a0\u00bb<\/p>\n<p>Blandine Amirault a d\u00e9cid\u00e9 de travailler \u00e0 la PASS parce qu\u2019elle a \u00e9t\u00e9 sensibilis\u00e9e \u00e0 la situation de ces personnes pr\u00e9caires par son exp\u00e9rience professionnelle aux urgences. \u00ab\u00a0<em>J\u2019ai rencontr\u00e9 des gens, arriv\u00e9s depuis peu sur le territoire, avec des parcours difficiles et de graves probl\u00e8mes psychologiques \u00e0 cause d\u2019un v\u00e9cu dramatique\u00a0<\/em>\u00bb souligne-t-elle. Travailler aupr\u00e8s de ces personnes est un enrichissement personnel et culturel pour elle qui est \u00e0 la recherche de l\u2019 \u00ab\u00a0humain\u00a0\u00bb.<\/p>\n<h3><strong>Des locaux adapt\u00e9s<\/strong><\/h3>\n<p>Depuis juin 2020, la PASS occupe les anciens locaux du service de g\u00e9riatrie au rez-de-chauss\u00e9e de l\u2019aile B de l\u2019h\u00f4pital. Le service dispose d\u2019une aile enti\u00e8re pour le service social et pour la PASS fixe et mobile. Dans cet espace plus spacieux se trouvent des bureaux sociaux, un bureau pour le m\u00e9decin et l\u2019infirmi\u00e8re, une salle de consultation, une pi\u00e8ce de stockage pour les produits d\u2019hygi\u00e8ne et des v\u00eatements ainsi qu\u2019une douche pour les usagers. L\u2019acc\u00e8s, plus adapt\u00e9 pour les usagers de la PASS, se fait directement par le b\u00e2timent B. Comme le souligne Elsa Slowinski, il r\u00e9pond parfaitement <em>\u00ab\u00a0 au souci de confidentialit\u00e9 des nombreuses personnes en en situation irr\u00e9guli\u00e8re qui viennent nous voir. Il faut que ces personnes puissent se sentir en confiance et venir en toute discr\u00e9tion<\/em>.\u00a0\u00bb<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Le r\u00f4le des permanences d\u2019acc\u00e8s aux soins de sant\u00e9 (PASS) est d\u2019offrir un acc\u00e8s aux soins et un accompagnement soignant et social aux patients\u2026","protected":false},"author":12,"featured_media":27862,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[96],"tags":[],"class_list":["post-27700","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-non-classifiee"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>PASS : un service \u00e0 l\u2019\u00e9coute des plus d\u00e9munis - Site du CHU de Poitiers<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.chu-poitiers.fr\/en\/pass-un-service-a-lecoute-des-plus-demunis\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"PASS : un service \u00e0 l\u2019\u00e9coute des plus d\u00e9munis - Site du CHU de Poitiers\" \/>\n<meta property=\"og:description\" content=\"Le r\u00f4le des permanences d\u2019acc\u00e8s aux soins de sant\u00e9 (PASS) est d\u2019offrir un acc\u00e8s aux soins et un accompagnement soignant et social aux patients dans la perspective d\u2019un retour \u00e0 l\u2019offre de soins de droit commun. 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