{"id":21656143,"date":"2023-12-08T11:25:44","date_gmt":"2023-12-08T10:25:44","guid":{"rendered":"https:\/\/www.chu-poitiers.fr\/?p=21656143"},"modified":"2023-12-12T09:34:13","modified_gmt":"2023-12-12T08:34:13","slug":"un-escape-game-pour-se-former-a-la-communication-dequipe-une-premiere-au-chu-de-poitiers","status":"publish","type":"post","link":"https:\/\/www.chu-poitiers.fr\/en\/un-escape-game-pour-se-former-a-la-communication-dequipe-une-premiere-au-chu-de-poitiers\/","title":{"rendered":"Un escape game pour se former \u00e0 la communication d\u2019\u00e9quipe\u00a0: une premi\u00e8re au CHU de Poitiers"},"content":{"rendered":"\n

Cr\u00e9\u00e9e en 2017 par Benjamin Terrasi, anesth\u00e9siste-r\u00e9animateur, la formation Com-scape est sp\u00e9cialis\u00e9e dans la th\u00e9matique des facteurs organisationnels et humain, plus sp\u00e9cifiquement dans le domaine de la sant\u00e9. En effet, selon une \u00e9tude parue dans le BMJ en 2016, les erreurs m\u00e9dicales repr\u00e9sentent la troisi\u00e8me cause principale de d\u00e9c\u00e8s aux \u00c9tats-Unis, avec environ 250 000 d\u00e9c\u00e8s annuels, dont un grand nombre est attribuable \u00e0 des erreurs \u00e9vitables li\u00e9es \u00e0 des facteurs non techniques. Bien que cette \u00e9tude ait fait l’objet de critiques sur le plan m\u00e9thodologique, des recherches ult\u00e9rieures confirment la persistance d’un taux significatif d’erreurs m\u00e9dicales associ\u00e9es \u00e0 ces m\u00eames facteurs. Fort de ce constat, Benjamin Terrasi a cr\u00e9\u00e9 une formation sp\u00e9cifique, avec pour motivation\u00a0\u00ab\u00a0am\u00e9liorer la s\u00e9curit\u00e9 des soins et la qualit\u00e9 de vie au travail des soignants\u00a0\u00bb. <\/em>Le choix de faire une formation sous d\u2019escape game \u00e9tait un v\u00e9ritable choix. Apporter une dimension ludique \u00e0 la formation est une m\u00e9thode efficace, notamment parce que cette m\u00e9thode est associ\u00e9e aux \u00e9motions. On se souvient naturellement plus facilement des choses lorsqu\u2019elles sont li\u00e9es \u00e0 des \u00e9motions.<\/p>\n

Avec G\u00e9rard Dupont, consultant et coach en management, vice-pr\u00e9sident de Com-scape, ils ont donc form\u00e9, sur deux jours, des membres du p\u00f4le dune – secr\u00e9taires, m\u00e9decins, di\u00e9t\u00e9ticiens, aides-soignants, r\u00e9f\u00e9rents logistique, cadres – avec pour seul objectif d\u2019am\u00e9liorer la communication et le dynamisme de cette \u00e9quipe. Bien que sp\u00e9cialis\u00e9e dans le milieu m\u00e9dical, il n\u2019y a besoin d\u2019aucune comp\u00e9tence m\u00e9dicale pour r\u00e9soudre les \u00e9nigmes de la formation. Celle-ci peut tout \u00e0 fait convenir et est m\u00eame favoris\u00e9e dans les \u00e9quipes pluridisciplinaires. En amont de la formation, Benjamin Terrasi et G\u00e9rard Dupont se sont entretenus avec C\u00e9cile Delcoustal. Ils ont \u00e9galement envoy\u00e9 des questionnaires \u00e0 l\u2019ensemble des participants afin de connaitre leurs attentes et leurs points de vue sur les choses \u00e0 am\u00e9liorer au sein de leur service. Cette \u00e9tape a pour but d\u2019adapter la formation \u00e0 chaque \u00e9quipe. Il en est alors ressorti l\u2019id\u00e9e d\u2019am\u00e9liorer les transmissions et le travail en \u00e9quipe, d\u2019apporter de la coh\u00e9sion et de ne pas confondre \u00ab\u00a0\u00e9couter\u00a0\u00bb et \u00ab\u00a0entendre\u00a0\u00bb.<\/p>\n

La formation se d\u00e9roule sur une journ\u00e9e par groupe de douze participants, en plusieurs \u00e9tapes. Les participants sont r\u00e9partis en trois \u00e9quipes et se succ\u00e8dent ensuite au sein de trois salles d\u2019escape game, toutes con\u00e7ues avec un objectif p\u00e9dagogique cibl\u00e9 sur les facteurs organisationnels et humains et adapt\u00e9s aux besoins des \u00e9quipes, travaillant ainsi sur la coh\u00e9sion d\u2019\u00e9quipe et la communication. Les autres participants voient l\u2019ensemble des \u00e9changes et des faits et gestes de l\u2019\u00e9quipe joueuse gr\u00e2ce \u00e0 une cam\u00e9ra plac\u00e9e dans la salle d\u2019escape game. A la fin de chaque r\u00e9solution, l\u2019ensemble des participants se retrouvent pour un d\u00e9briefing \u00e0 chaud. Puis les th\u00e9matiques sont d\u00e9velopp\u00e9es autour d\u2019ateliers, tous ensemble, afin d\u2019en ressortir des notions et des outils pour une application au quotidien dans l\u2019\u00e9quipe, post-formation. Ici les th\u00e8mes d\u00e9velopp\u00e9s ont \u00e9t\u00e9 la gestion du stress et des \u00e9motions, l\u2019interruption de t\u00e2ches, la r\u00e9partition des t\u00e2ches et enfin la gestion de conflit.<\/p>\n

A la fin de la formation chaque participant a pris un engagement personnel qu\u2019il a partag\u00e9 avec les autres et qu\u2019il pourra mettre en place au quotidien avec son \u00e9quipe. Bien qu\u2019une majorit\u00e9 des participants soit arriv\u00e9\u00e9 avec une appr\u00e9hension, ne connaissant pas les modalit\u00e9s p\u00e9dagogiques de la formation, il se sont rapidement laiss\u00e9s aller au plaisir de l\u2019apprentissage. Tous en sont ressortis avec un plaisir non dissimul\u00e9 et la sensation d\u2019avoir \u00e9t\u00e9 r\u00e9ellement acteurs de leur formation. Une formation qui m\u00e9ritera d\u2019\u00eatre d\u00e9velopp\u00e9e et propos\u00e9e \u00e0 d\u2019autres services !<\/p>\n\n\n\n

Retour des participants<\/strong>

\u00ab Tr\u00e8s bon concept de formation \u00bb<\/em>
\u00ab Formation tr\u00e8s int\u00e9ressante qui devrait \u00eatre int\u00e9gr\u00e9e de mani\u00e8re obligatoire aux internes\/m\u00e9decins\/chirurgiens \u00bb<\/em>
\u00ab Merci beaucoup aux formateurs pour cette approche ludique, unique et originale ! \u00bb<\/em>
\u00ab Tr\u00e8s bonne formation ! Equipe g\u00e9niale et motivante. Esprit escape game au top et innovant ! Merci \u00bb<\/em>
\u00ab Instructif et ludique \u00bb<\/em><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n
\n
\"Escape<\/a><\/figure>\n\n\n\n
\"Escape<\/a><\/figure>\n\n\n\n
\"\"<\/a><\/figure>\n<\/figure>\n","protected":false},"excerpt":{"rendered":"

Les 28 et 29 novembre 2023, le CHU de Poitiers a organis\u00e9 la premi\u00e8re formation sous forme d\u2019escape game. A l\u2019initiative de C\u00e9cile Delcoustal,\u2026","protected":false},"author":12,"featured_media":21657094,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[96],"tags":[],"class_list":["post-21656143","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-non-classifiee"],"acf":[],"yoast_head":"\nUn escape game pour se former \u00e0 la communication d\u2019\u00e9quipe\u00a0: une premi\u00e8re au CHU de Poitiers - Site du CHU de Poitiers<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.chu-poitiers.fr\/un-escape-game-pour-se-former-a-la-communication-dequipe-une-premiere-au-chu-de-poitiers\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Un escape game pour se former \u00e0 la communication d\u2019\u00e9quipe\u00a0: une premi\u00e8re au CHU de Poitiers - Site du CHU de Poitiers\" \/>\n<meta property=\"og:description\" content=\"Les 28 et 29 novembre 2023, le CHU de Poitiers a organis\u00e9 la premi\u00e8re formation sous forme d\u2019escape game. 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